Quality management Essay

Dialogue 2 Identify both (2) thought leaders relative to quality management. Research each to determine their core ideas and contributions. Synthesize your thoughts active each into a one paragraph (per leader) that contains important and meaningful statements about each thought leader, their contributions, and the relevancy of the contribution today regarding the work of project managers.Joseph M. JuranDr. Juran devoted 70 years to his books, thoughts, and life work revolutionizing the philosophical system of total quality management. His developed quality management ideas work around the quality trilogy of graphic symbol Planning, Quality Improvement, and Quality Control. Through the Juran Institute, Dr. Juran has maintained the capability to continually broaden the experiential learning of economist, scientist, and engineers around his work. Dr. Jurans teachings and guidance focus efforts on the customer and their needs, optimizes the product for those individuals, optimizes t he processes involved, and ensures that the process will actually produce the product. Dr. Juran soundless that the human component (the customer, the manager, the scientist, the engineer) was an integral piece of the quality process. His lessons contributed to the rise of the Japanese economy after his detention on workings with the Union of Japanese Scientist and Engineers. The push of information today has allowed these theories to flourish. Customer satisfaction is an forever pressing position for large and small businesses. Todays managers would be hard pressed to envision the human factor, if individuals like Dr. Juran did not lay the ground work to focus efforts on the human factors.Genichi TaguchiTaguchi was a Japanese Textile Engineer that understood the processes and influences of small and large businesses. He realized there were variables at bottom managements control and others that we not. His major contributions/theories were the following The Loss Function- an eq uation to quantify the decline of a customers perceived value of a product, as the quality declines Orthogonal Arrays and Linear Graphs- tools to set and isolate the items concerned when dealing with effective costs and time Robustness- the identified course of developing products and processes that perform uniformly regardless of the uncontrollable forces.